Wipro Recruitment 2023 For Service Desk Analyst


Wipro Recruitment 2023: Wipro Recruitment 2023 For Service Desk Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company : Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.


JOB DESCRIPTION:

  • Authoring test planning with appropriate knowledge of business requirements and corresponding testable requirements

  • Implementation of Wipro’s way of testing using Model-based testing and achieving efficient way of test generation

  • Ensuring the test cases are peer-reviewed and achieving less rework

  • Work with the development team to identify and capture test cases, ensure version

  • Setting the criteria, parameters, scope/out-scope of testing and involvement in UAT (User Acceptance Testing)

  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

Eligibility:

  • Develop and automate tests for software validation by setting up test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases

  • Ensure the test defects raised are as per the norm defined for the project/program/account with clear descriptions and replication patterns

  • Detect bug issues prepare file defect reports and report test progress

  • No instances of rejection/slippage of delivered work items and they are within the Wipro / Customer SLAs and norms

  • Design and timely release of test status dashboard at the end of every cycle test execution to the stakeholders

  • Providing feedback on usability and serviceability, tracing the result to quality risk and reporting it to concerned stakeholders

SKILLS REQUIRED:

  • Status Reporting and Customer Focus on an ongoing basis concerning testing and its execution

  • Ensure good quality of interaction with customers w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

  • On-time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository

  • Updates of accurate efforts in eCube, TMS and other project-related trackers

  • Timely Response to customer requests and no instances of complaints either internally or externally

Qualification: Any Graduate

Work Experience: Freshers / Experience

How to Apply ..?

Interested candidates must follow the procedure outlined below:


  • Click on the “Apply here” button provided below. You will be redirected to company official career page.

  • Click on “Apply Online”.

  • If you have not registered before, create an account.

  • After registration, login and fill in the application form with all the necessary details.

  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).

  • Provide accurate information in your application.

  • Verify that all the details entered are correct.

  • Submit the application process after verification.


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