Uber is Hiring For Risk and Compliance Specialist | Latest Jobs|
ABOUT COMPANY:
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
About the Role!
The candidate is responsible for identifying gaps in support and customer experience. How By supervising task completion to maintain business flow; supervising support responses to ensure the accurate mechanics are followed; support is offered by providing resolution to the rider or driver’s issue; dissatisfaction reasons are identified; and by identifying strengths and weaknesses of individual performers.
What you will do:
Work on the following four factors: relevance, responsiveness, privilege, and confidentiality
Provide accurate, valid, and complete information by using the right methods/tools.
Independent decision-making & ready to work in an ambitious and target-based environment.
Able to multitask and meet the responsibilities for the day by the achievement of targets every month.
Able to suggest and make recommendations for process improvements/changes
Basic Qualifications:
Clear communication: You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate useful insights
Exploration: The ability to self-serve, investigate, and get the data we require will make you much more effective in this role. Self-starter demeanor is a must!
Attention to detail with swift execution: We need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
Problem-Solving: Strong problem-solving skills, Excel skills, and ability to make independent decisions
Preferred Experience and Skills:
A bachelor’s degree from any field is preferred
Work experience in customer-centric industries is preferred
Extensive experience dealing with different markets (countries) and having a good understanding of cultural differences is preferred
How to Apply for Cognizant Recruitment 2023?
Interested candidates must follow the procedure outlined below:
Click on the “Apply here” button provided below. You will be redirected to company official career page.
Click on “Apply Online”.
If you have not registered before, create an account.
After registration, login and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Provide accurate information in your application.
Verify that all the details entered are correct.
Submit the application process after verification.