EBAY Recruitment 2024: EBAY Recruitment 2024 For Customer Service. Bachelor’s / Master’s degree candidates can apply. The detailed eligibility and application process are given below.
Ebay Recruitment 2024:
Position: Customer Service Salary: Up To 69K Per Month*
Degree: Any Graduate
Batch: 18/19/20/21/22/23/24
Experience: Freshers/Experienced
Location: Work From Home, India.
JOB DESCRIPTION:-
- Handle day to day reactive issues with customers email and chat channel.
- Outreach could be phone.
- Complete assigned tasks and responsibilities in a timely and efficient manner
- Collaborate with other team members to achieve business goals and contribute to initiatives to help improve team performance and processes.
- Meet and exceed the turnaround time and quality of delivery as per the specified target, have an eye for details.
ELIGIBLITY CRITERIA:
- Work as per defined processes and SLA – outlook issue process.
- Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.
- Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)
- Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact). Including adoption of eBay tools and/or standard processes
- Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution.
- Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy.
Graduation is Mandatory
IMPORTANT POINTS:-
- Demonstrate strong probing and problem-solving skills.
- Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly.
- Expert knowledge of MS Office especially PPT and Excel.
- Data interpretation and Quality insight understanding is an added advantage to succeed in this role.
- Ability to work well in a team environment and collaborate effectively with others.
- Excellent time management, strong communication and interpersonal skills.
- Self-starter with a positive attitude.
- Ability to always remain professional.
- High on accountability to provide E2E solution to customer.
HOW TO APPLY FOR EBAY RECRUITMENT 2024 :
Interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.